Let us help.

If you’re not satisfied with your Poulan Pro Steam product, let us know. We’ll make it right. We proudly stand behind our products with a 2 Year Warranty to the original owner against material and workmanship defects, from the date of purchase. If any such defect is discovered within the warranty period, Poulan Pro Steam will replace the product at no cost.

1. Contact Us

To initiate a warranty return, simply contact us via phone, chat or email and we will issue a Return Authorization (RA).

2. Prepare Shipment

After a RA is issued, you will receive a FedEx prepaid shipping label via email. Print the label and affix to the return shipment.

3. Ship Package

When your package is ready to ship, simply drop it off at a FedEx location or schedule a pick via FedEx.com.

4. Give Feedback

Our mission is to make you happy. We’d love to hear back from you, or you can just share the love with others!