Warranty Information

Man looking on his computer at the Poulan pro FAQ Page.

We have you covered.

Let us help.

If you’re not satisfied with your Poulan Pro Steam product, let us know. We’ll make it right. We proudly stand behind our products with a 2 Year Warranty to the original owner against material and workmanship defects, from the date of purchase. If any such defect is discovered within the warranty period, Poulan Pro Steam will replace the product at no cost.

1. Contact Us
To initiate a warranty claim contact us via phone, chat or email.
Warranty Claims
2. Prepare Shipment
After a Return Authorization (RA) is issued, you will receive a FedEx prepaid shipping label via email. Print the label and affix to the return shipment.
3. Ship Package
When your package is ready to ship, simply drop it off at a FedEx location or schedule a pick via FedEx.com.
4. Give Feedback
Our mission is to make you happy. We’d love to hear back from you, or you can just share the love with others!

We have you covered.

1. Contact Us

2. Prepare Shipment

3. Ship Package

4. Give Feedback